Bill was excellent in his delivery of the course. He covered a lot of ground in a restricted amount of time but kept at a steady pace. He provided just the right amount of time for, and fielded, feedback, q&a, comments, etc. He was flexible and down to earth, which is always refreshing. This could have been a very dry course, but Bill livened it up swimmingly. Thanks for sharing your invaluable knowledge with us, Bill!